Dewey and all others are fantastic at communicating what needs to be fixed and why. They are also honest
about what needs to be done now and what can wait. In addition, they are timely with their quotes and
have great turnaround time.
For example, last time I was here (I'm a repeat customer for a few years now), I had stupidly gone to the
VW dealership first. They had quoted me twice as many things that needed to be fixed, which was almost
three times as much. Dewey told me what needed to be done now to make my Jetta run/safe and
explained what can wait/a price range so I can plan.
I never feel like I'm being taken advantage of here. Just want to give a big THANK YOU to all my people at
European Service Center.